Hello, I’m Harsh.
I help teams turn big ideas into products people love.

I’m a product design leader with 19+ years of experience mentoring and managing designers, leading UX strategy, and driving impactful products across fintech, AI, and SaaS.

In past roles, I led and managed design teams, supported designers’ growth, and collaborated cross-functionally to improve workflows and business outcomes.

Currently, I work with product, engineering, and leadership to align design with company priorities, shape roadmaps, and ensure UX decisions balance user needs with business goals. My focus is on bringing clarity to decision-making, scaling design impact, and transforming complex challenges into simple, effective solutions.

From a page to a playbook

How I transformed a tactical upsell ask into a scalable growth system adopted across teams — improving conversions and cross-functional alignment at Carta.

2024-25

Carta

Fintech

Due to confidentiality, this case study is protected. If you’re interested in the details, just get in touch.

Expanding access to credit with a two-sided fintech platform

How I transformed Credit Karma’s personal loan experience to guide borrowers with clarity — growing engagement and tripling revenue.

2019-23

Credit Karma

Fintech

Due to confidentiality, this case study is protected. If you’re interested in the details, just get in touch.

Making collaboration seamless across Google Docs & traditional files

How I led the end-to-end overhaul of Dropbox’s sharing system, driving alignment across product, design, and engineering.

2018-19

Dropbox

Platform as a service

Due to confidentiality, this case study is protected. If you’re interested in the details, just get in touch.

How I collaborate

I focus on

  • Leading and mentoring designers to drive impactful outcomesImproving collaboration between design, product, and engineering

  • Optimizing processes for efficiency and scale

  • Ensuring design decisions support long-term product scalability

  • Design craft

How I make it happen

  • Leading by example

  • Using service blueprints to help teams identify bottlenecks

  • Guiding research & journey mapping for user and business alignment

  • Defining IA to scale products in fast-growing companies

  • Championing data-driven design to drive impact

  • Scaling design systems for consistency and efficiency

  • Enabling intuitive interactions that enhance usability

Topics I'm passionate about

  • Mentorship & Growth – How to mentor and manage designers

  • Process & Efficiency – Improving collaboration between EPDR

  • Data-Driven Design – Balancing intuition and metrics to drive product

  • Design Systems – Creating consistency and efficiency in execution